We offer 7-days money back guarantee, you do not need a reason but we appreciate your feedback.
Please send a cancellation request to [email protected] from the license email address. If you bought NotePlus from our resellers, please ask them to refund.

The price you see may or may not include VAT based on your country.
If you are European customer, you can have VAT deducted from your purchase by simply clicking the "Add VAT Number" button during checkout, before entering your payment information.
If you have already purchased, please contact [email protected] with your VAT information and receipt number. In addition, your receipt email also contains a link to e.g. customize your address in the receipt.
Note that our payment provider is based in the UK. Thus, UK-based businesses have to get it refunded from the UK tax authorities instead.

By default, one license key can be applied to 2 devices. If you want to apply to more devices you must extend seats, or buy a custom license.
If you forget the license key or want to remove an old device, please visit the license manager. NotePlus license grants you one year's worth of updates. After that, you can continue to use NotePlus for as long as you like.

Currently, no, but we will limit some functions in future releases.

All plans come with support and feature requests, feel free to contact us on Github to report bugs, follow us on Facebook, Twitter, or email support [email protected]